Privacy Policy

Effective Date: October 30, 2026

My Ogden Dentist ("we," "our," "us") is committed to protecting the privacy of our patients' personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please also review our Terms of Service.

Health Information Privacy Practices

Uses and Disclosures of Health Information

  1. Treatment: We may use and disclose your health information to provide you with dental care. This includes sharing information with other healthcare professionals involved in your treatment.

  2. Payment: We may use and disclose your health information to bill and collect payment for the services we provide, including submitting claims to insurance carriers.

  3. Healthcare Operations: We may use and disclose your health information for administrative purposes, such as quality improvement, staff training, and compliance audits.

  4. Your Authorization: You may give us written authorization to use or disclose your health information for other purposes. You can revoke this authorization at any time in writing.

  5. Family and Friends: With your consent, we may share health information with individuals involved in your care or payment for your care.

  6. Legal and Safety Obligations: We may disclose health information when required by law, such as responding to court orders, reporting suspected abuse or neglect, or addressing public health concerns.

  7. Appointment Reminders and Care Communications: We may use your information to send reminders about upcoming appointments and other communications about your care by phone, email, mail, or text message (SMS). Text messages are sent only to patients who have agreed to receive them (see "Text Messaging (SMS) Privacy" below).

  8. Marketing and Sale of Information: Consumer information is not shared with third parties for marketing purposes. We will not use or disclose your health information for marketing purposes or sell your information without your explicit written consent.

Patient Rights

  1. Access to Records: You have the right to request and obtain a copy of your health records. Original records will remain with My Ogden Dentist, as required by Utah law.

  2. Request for Amendments: If you believe your records are incorrect or incomplete, you may request an amendment. We will respond in writing within 60 days.

  3. Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your health information, excluding those for treatment, payment, or operations.

  4. Confidential Communications: You can request that we contact you in a specific way (e.g., home or office phone, or not by text message) or send mail to a different address.

  5. Restrictions on Use and Disclosure: You may request restrictions on how your information is used or disclosed. While we are not required to agree, we will accommodate reasonable requests when possible.

  6. File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with our Privacy Officer or the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Website Privacy Practices

Information We Collect

  1. Contact Form Submissions: When you fill out the "Contact Us" form on our website, we collect your name, phone number, and email address. This information helps us respond to your inquiries and provide the services you request.

  2. Website Analytics: We use tools such as Google Analytics to gather information about your visit, including the pages you view, the links you click, your geographic location, and the device you use to access our site. This data helps us improve the user experience.

  3. Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect information about your browsing behavior. Cookies help us understand how visitors interact with our site and enable us to offer a personalized experience.

How We Use the Information

  1. Improve User Experience: We analyze website traffic and user behavior to enhance website functionality, optimize content, and make the site more user-friendly.

  2. Communication: Information collected through the "Contact Us" form is used to respond to your inquiries, schedule appointments, or send promotional offers (with your consent).

  3. Targeted Advertising: We may use website analytics and cookies to provide personalized ads based on your interests and browsing history. These advertisements may appear on our website or across other platforms.

  4. Service Providers: We share certain website information with service providers like Google Analytics for data analysis and advertising purposes. These partners are bound by privacy agreements to ensure your information remains protected. Mobile phone numbers and text messaging consent are never shared with these partners.

Protecting Your Information

We restrict access to your information to authorized personnel and implement robust security measures to safeguard your data. Our website undergoes regular reviews to ensure compliance with privacy standards. You can adjust your browser settings to block cookies or opt out of tracking through links provided on our website.

Text Messaging (SMS) Privacy

If you provide your mobile phone number and agree to receive text messages from My Ogden Dentist, we use your number to send appointment reminders and confirmations, recall (checkup) reminders, requests to complete patient forms, billing and payment notices, requests for feedback, and replies to messages you send us. Our texts are delivered through our patient communication provider, Dental Intelligence, which may process your number only to send and manage these messages for us.

  • No sharing for marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • Service providers: Information sharing with subcontractors in support services, such as customer service and the platform that delivers our text messages, is permitted.

  • Opt-in data is never shared: All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • We never sell your information: We do not sell, rent, or trade your mobile phone number or text messaging consent.

  • Opting out: You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at (801) 392-1000. Message and data rates may apply. Message frequency varies.

Full text messaging terms are in our Terms of Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the revised policy.

Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

My Ogden Dentist
3915 Ogden Avenue
South Ogden, UT 84403
(801) 392-1000

We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information.